Shipping policy

Merch-O-Mania products are made to order and fulfilled by our print partners. Your order will be sent from an appropriate fulfilment location depending on the product and delivery destination.

PROCESSING & PRODUCTION

As our products are made to order, please allow time for your order to be produced before it is shipped.

Production times can vary depending on the product, order volume and fulfilment location. Once your order has been shipped, you will receive a shipping confirmation where available.

ESTIMATED DELIVERY TIMES

Once your order has been produced and dispatched, estimated delivery times are generally:

  • Europe: approximately 5–10 business days
  • United Kingdom: approximately 2–3 business days
  • United States: approximately 2–8 business days, depending on the shipping method
  • Canada: approximately 2–5 business days
  • Other international destinations: approximately 10–30 business days

These are estimated delivery times and are not guaranteed. Delivery may occasionally take longer due to carrier delays, customs, peak periods or other circumstances outside our control.

SHIPPING COSTS

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

MULTIPLE ITEMS

If you order more than one item, your order may occasionally be fulfilled from different locations. This means items from the same order may arrive separately.

INCORRECT SHIPPING ADDRESSES

Please check your delivery address carefully before completing your order.

If you notice an error after placing your order, contact us at hello@merchomania.com as soon as possible. Once an order has entered production or been dispatched, we may not be able to change the delivery address.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes or other charges depending on the destination and applicable local rules.

Where charges are not collected at checkout, the customer may be responsible for any applicable import duties, taxes or customs charges imposed by the destination country.

LOST, DELAYED OR DAMAGED ORDERS

If your order appears to be significantly delayed, lost in transit or arrives damaged, please contact us at hello@merchomania.com with your order number and we'll investigate.

CONTACT US

If you have any questions about the delivery of your order, please contact:

Merch-O-Mania
Email: hello@merchomania.com